City Index Review 2024

One of the oldest brokers in the trading industry is City Index. Today, City Index is part of a powerful financial group listed on the New York Stock Exchange, GAIN Capital Holdings, Inc. (NYSE: GCAP). Their mission is to be a “stable partner invested in your success“, offering investors a wide selection of over 12,000 financial instruments, spanning across Forex, indices, shares and cryptocurrencies. CFD trading and spread betting is available on a selection of markets including bonds, commodities, options and interest rates. City Index launched in 1983, in London UK, as a spread betting broker. In 2001, CFD trading was added to the repertoire of services and in 2005, with the added acquisition of the IFX Group, City Index began offering Forex markets. Their presence in the Forex trading industry was reinforced in 2008 with the acquisition of FX Solutions. In 2014, City Index was sold and became part of the GAIN Capital Holdings, a group with annual trading volumes surpassing $3 trillion. In the current day, City Index serves more than 150,000 traders in over 180 countries, and over $978 million in client assets as of 2018. It has offices in Sydney, Dubai, Shanghai, Singapore and Hong Kong, among others.

When investors delve deeper and do their research on City Index, they will quickly discover why this is the preferred broker among a wide variety of traders at different stages of their trading journey. There are many reasons as to why this is so, but below are a few standouts:

Extensive collection of tradable assets
Competitive spreads
Fast execution
Premium research tools
Reliable platform options
Safety and trustworthiness
City Index is licensed in eight jurisdictions and its parent company is listed on the NYSE, which is a huge plus in terms of reliability, trust and security. As far as trading platforms go, this broker offers their own proprietary platform, namely AT Pro and MT4. As one of the oldest brokers in the industry, City Index has also won a large collection of awards; in 2019 alone, they received 26 trophees. Among the most recent won, they’ve been awarded Best CFD Provider 2020 and Best Platform for the Active Trader 2020 by ADVFN International Financial Awards, Best Professional Trading Platform 2019 awarded by Shares Awards, Best Professional Trader Service 2020 and Best CFD Provider 2020 awarded by London Trader Show.

Licences, safety and regulations are arguably the most important criteria you should pay attention to when choosing your Forex broker. These factors play an important role in your research and due-diligence of brokers, because without strong safety and regulation, you may be at risk of choosing an unregulated broker. City Index, surpassing almost 40 years of experience in financial markets, has passed the test of time. Being a subsidiary of a business entity listed on the New York Stock Exchange, this is solid proof of sustainability, safety and transparency to traders. City Index is regulated in eight jurisdictions around the world and depending on your country of residency, you will be registered to trade under a specific regulatory body. City Index complies with the regulations requested by the following regulatory bodies:

Financial Conduct Authority (FCA) in the United Kingdom, having the license number 113942 for Gain Capital UK Limited
Australian Securities and Investments Commission (ASIC) in Australia, having the ACN number 141 774 727 for GAIN Capital Australia Pty Ltd
Monetary Authority of Singapore (MAS) for GAIN Capital Singapore Pte
Central Bank of the United Arab Emirates (UAE) for the representative office of GAIN Capital UK
Investors trading under the licence of FCA benefits from the protection imposed by this regulatory body, of up to £85,000 for retail clients. This means that in the event a broker files for bankruptcy, the Financial Services Compensation Scheme will compensate the clients for the balances of their accounts. Also, these clients benefit from negative balance protection and segregated accounts. Negative balance protection means that a client cannot lose more than the sum of money existing in their trading account. Segregated accounts are another layer of client protection, which protects client funds from being used operationally by the broker, in the event the broker undergoes financial hardship. Client funds are held in separate bank accounts from those belonging to the broker, which cannot be used by the broker for their current operations. Non-EU clients and professional clients do not benefit from any type of protection.

Any City Index broker review cannot refrain from acknowledging the numerous financial instruments on offer, which is quite expansive; over 12,000 tradable assets are available to retail and corporate clients. It can easily satisfy the diversification preferences of most, if not all, sophisticated traders, investors or asset manager. City Index offes sad betting and CFD trading on indices, shares, Forex, cryptocurrencies and secndary markets like bonds, commodities, options and interest rates. The list of financial instruments available at City Index are as follows:

Indices – 21 global indices are available for spread betting and CFDs. Trade major indices and thematic indices like Crypto10, FAANGS and Cannabis
Shares – An alluring collection that includes over 4,500 stocks of the most prominent companies listed on exchanges around the world
Forex – An extended collection of 84 currency pairs (majors, minors and exotics) available for trading as spot FX, options contracts and forwards
Cryptocurrencies – 5 cryptocurrencies trading as CFDs, among which Bitcoin, Ethereum, Ripple, Litecoin
Commodities – 25 commodities traded as CFDs including 5 spot metals, energies and agricultures, plus commodity futures
Bonds – 12 Bonds traded as CFDs. Most important European, US and UK bonds like Euro Bund, US T-Bond, UK Long Gilt, US T-Note
Options – 20+ markets available to trade options
Interest Rates – 3 Interest Rates markets: Eurodollar; Euribor 3mnth; Short Sterling 3mnth

Scoring: 5 out of 5 When speaking about elements of differentiation, City Index is again leading the way, with a range of unique features. The most important are:

Spread Betting
AT Pro Platform
Trade Execution
Strategy Tools
Trading Signals
Spread Betting
The initial service offered by City Index at inception was spread betting. The broker continues to offer this service today. Spread betting is advantageous because in certain jurisdictions you don’t have to pay tax, for examples in the UK. This is because trading on leverage requires you to trade on the price movements of assets and you don’t have any ownership over the physical asset itself, and thus, taxes may be foregone in various countries. In the UK, for example, you don’t pay Stamp Duty or UK Capital Gains tax on any profits incurred when spread betting.

City Index – Tutorial on Spread Betting
City Index – Tutorial on Spread Betting
Spread betting with City Index gives you access to over 8,000 markets. City Index is not only one of the oldest of spread betting providers, but Online Personal Wealth Awards awarded them “Best Spread Betting Provider 2019”. Spread Betting is one of the most cost efficient methods to profit on financial markets. The cost of trading is the difference between the bid and the ask, plus the swap if you maintain the leveraged position overnight. Taking into consideration that you also have the option of using a guaranteed stop loss, which is also an additional cost, as you have to pay a premium when the stop loss is triggered.

AT Pro Platform
AT Pro is the proprietary platform of City Index, built in-house, and designed to suit the trading needs of professional and advanced traders. This is a multi award-winning platform that boasts innovative functionalities and a 100% customisable layout. One great advantage of AT Pro is that if you are familiar with programming languages you can design your own personalised trading templates in .NET, C# and Visual Basic. Alternatively, you can always choose among the myriad of built-in templates. Key benefits of AT Pro:

Advanced charting capabilities with over 100 built-in indicators for detailed technical analysis
Multiple chart types available
Extensive possibilities for personalising trading templates and even having the ability of creating your own with the development studio of AT Pro
Large collection of drawing tools
Trading signals displaying directly on the charts
Backtesting tool based on Excel to be able to check your strategy against historical data
Customisable Economic Calendar
Embedded news feed from Reuters
Direct access to City Index’s analytics portal
City Index – AT Pro Desktop Trading Platform View
City Index – AT Pro Desktop Trading Platform View
Trade Execution
City Index provides an orders execution technology of high calibre, which equips their traders with a real competitive edge. For example, if you place an order and the price advances in your indicated direction, the order will be executed in your favour at the better price. City Index uses a price improvement technology that allows an extensive range of orders and the possibility to have long and short orders opened on the same instruments, at the same time. Advantages of City Index’s execution technology:

Maximises trading resources using unrealised profits as margin
Discounted costs for futures roll-overs. When automatically rolling over your futures positions at the expiration date, you will benefit from a 50% reduction on the spread when closing the position
Hedging is allowed
Close or add to existing positions in increments. You have the option to choose which order to close first via a “first in first out” (FIFO) setting
Margin call at 50% – trades will be closed if your available funds drop below 50%
Possibility to customise the settings for your trades, such as one-click trading, setting your price tolerance per instrument
Use a variety of order types: stop loss, limit orders, stop and limit entry order, one-cancels-other order (OCO), guaranteed stop loss, trailing stop
Strategy Tools
City Index offers their traders a whole array of technical analysis and fundamental analysis tools for advanced market research and trade ideas. In terms of technical analysis tools, they’ve teamed up with Trading Central, which scans the markets, identifies chart patterns and generates trading opportunities. The purpose is to minimise the time you spend making research yourself. The research portal offers the following technical elements:

Identifies trading opportunities
In-depth market analysis and market research
Screens the markets and provides detailed information
Determines stops and limit levels
Sends alerts and notifications
City Index – Technical Analysis Offering
City Index – Technical Analysis Offering
The fundamental analysis tools provided by Trading Central are:

Stock valuation
Best buy opportunities among global stocks
Company metrics
Global data for major financial markets
Filter trading opportunities
“What if” analysis
Trading Signals
Once you become a client of City Index, you can sign-up to receive free SMS alerts when volatility is occurring on the markets and the price of your chosen financial instrument/s increases. SMS volatility alerts help you keep an eye on the markets and not miss advantageous opportunities. Usually, when your chosen asset experiences price movements between 0.25% – 2% you will receive an alert on your phone. You can select as many assets as you desire.

Score: 4.7 out of 5 City Index is licensed in several jurisdictions and offers their services world wide, with the exception of jurisdictions that forbid CFD trading. City Index does not accept clients from United States, Belgium, Japan, Brazil, Hong Kong, among others.

coring: 4.5 out of 5 City Index has a simple classification of accounts, which are named after the different modes of trading. This broker offers three types of accounts:

Spread Betting Account
CFD Trading Account
FX on MT4 Account
City Index – Account Types Offered: CFD, Spread Betting, Forex
City Index – Account Types Offered
Spread Betting Account
This type of account is the best trading option for UK clients as they benefit from tax-free trading. Online Personal Wealth Awards selected City Index as the “Best Spread Betting Provider 2019”. The main features of a Spread Betting Account are the following:

As the name indicates, it’s an account dedicated to spread betting
It’s fully functionable on the City Index trading platform, both desktop and mobile applications
In Spread Betting you use pounds per point
Trade on over 8,000 instruments Indices, FX, Shares, Commodities, Interest Rates and Bonds
Minimum trade size of 50p per point
No commissions
When trading shares there is no commission, but you will pay a higher spread
Spreads start with 0.5 points for FX pairs
Margin requirements from 3.33% on Forex, 5% on Indices and 20% on Shares
No UK Stamp Duty and no UK Capital Gains Tax (at the time of writing this review)
Risk management tools: limits, stops, trailing stops, OCOs and guaranteed stops
Trading tools available HTML 5 charts, research portal, economic calendar and Reuters news
CFD Trading Account
This type of account is best suited for clients residing outside of the UK and for those who hedge as part of their trading strategy. City Index was awarded the “Best CFD Provider 2019” trophy by ADVFN. The main features of the CFD Trading Account are as follows:

As the name indicates, it’s dedicated to trading the wide array of CFDs offered by City Index
It’s accessible on the City Index native platform, for both desktop and mobile applications
You can trade over 4,000 instruments from the following asset classes: Indices, FX, Shares, Commodities and Bonds
Minimum trade size is 1 lot for Forex pairs
Spreads start with 0.5 points on Forex pairs
No commissions except when trading share CFDs; a commission starting from £10 or 0.1% is paid when trading share CFDs.
Margin requirements from 3.33% on Forex, 5% on Indices and 20% on Shares
No UK Stamp Duty, but you are required to pay UK Capital Gains Tax (at the time of writing this review)
Risk management tools available to traders are limits, stops, trailing stops, OCOs and guaranteed stops
Trading tools available are HTML 5 charts, research portal, economic calendar and Reuters newsfeed
FX on MT4 Account
This account operates on the worldly renowned MetaTrader 4 platform.
The Main characteristics of trading FX on an MT4 Account are the following:

You’re trading on the MetaTrader 4 platform, which is compatible with iOS and Android
Ultra tight spreads are available
Trade over 80 Forex pairs – majors, minors and exotic pairs
Use Expert Advisors to automate your trading strategy, either download or create your own trading strategy and robots via MQL4 programming language
Comes equipped with the standard MT4 charting package: indicators, timeframes, chart types, drawing tools
Use the customisable economic calendar provided by City Index to your advantage when completing fundamental analysis
In addition to the above-mentioned account types, City Index categorises their clients according to the following trader types: Retail Traders, Premium Traders and Professional Traders. Premium Traders are classified as active traders, who maintain an account balance of greater than £10,000 and have received an invitation from City Index to join the program. The advantages of the Premium Trader are:

Competitive pricing
Priority service and a dedicated City Index manager
Invitations to events, seminars, webinars, access exclusive content and other rewards
Superior market data and Reuters news feed on demand
Negative balance protection
The Professional Trader has to meet specific criteria to qualify for this classification. The requirements for this classification of trader are similar, if not the same, requested by other brokers:

Significant trading volume over the past year, with at least 10 large transactions
Financial portfolio of over €500,000
Relevant experience in the industry of at least one year
As a Professional Trader, you will still benefit from the segregated accounts. However, you will forego the following benefits: negative balance protection and lower leverage limits.

Account Opening
To open an account with City Index you must simply look for the green “Create Account” button on the top right corner of any page of the website. The online application process is simple and very similar to those required by other licensed brokers. To start off with, you have to insert your personal details: country of residence, name, date of birth, phone number, email address, username and password. Next, you have to confirm your address, complete a questionnaire about your financial experience and wealth, and lastly complete the application with a KYC (Know Your Client) process. As a regulated entity, City Index is required to verify their clients by requesting a proof of identity (passport, driving license or national ID card) and a proof of residence (bank statement or utility bill). The whole account opening process will take several minutes and, in general, your account is generally approved within one business day.

City Index – Online Application Form
City Index – Online Application Form
Demo Account
The demo account is an essential feature that any market-leading broker offers clients. City Index offers two types of demo accounts: a demo account for their proprietary platform and an MT4 demo account. The demo account for AT Pro (proprietary platform) is loaded with £10,000 in virtual funds and is valid for three months. You can access all the platform’s features, and tools, and thousands of tradable assets. The MT4 demo account offers you unlimited access to all the features of an MT4 live account and over 100 Forex pairs and CFDs. It comes loaded with a virtual sum of £10,000 and will expire in three months. The demo account is a valuable feature as it allows clients to test the services of their desired broker, prior to opening a real account. No matter your trading experience, you should always use a demo to trial and test, before committing. If you’re already experienced, then your reasons for trying a broker’s platform is to test the platform’s unique tools, features and markets. Or, you are more inclined to test new trading strategies based on EAs or indicators provided by your broker. If you’re a beginner trader, then it’s highly recommended that you use the demo account to learn the basics of trading and gradually build the required skills to become profitable. You should use a demo account until you’re comfortable trading with real funds. Start trading with small sums of money that you can afford to lose.

Scoring: 4.5 out of 5 City Index is fully transparent in regards to the costs involved with CFD trading and spread betting activity. All the spreads, commissions and swaps are clearly detailed in the “Pricing and Charges” section of the website and also in the platforms. . This broker offers variable and fixed spreads and margins starting from 3.33% for retail clients. For financing LIBOR +/-2.5% is used as benchmark. City Index offers competitive pricing for CFD trading and spread betting, which is in-line or slightly below those offered by their direct competitors. In general, spreads are lower for the clients using AT Pro platform and higher for MT4 clients. The trading costs fluctuate with the account type, asset class and moment in the market. In terms of commissions, City Index charges no commissions for spread betting and CFD trading, with the exception of Share CFDs.

Indices CFD Trading
Trading indices has very competitive minimum fixed spreads starting with 1 pip for major indices like AUS200, UK100, DAX30 and margin requirements of 5%.

City Index – Indices Spreads and Margins
City Index – Indices Spreads and Margins
Share Trading
When trading equities, a commission fee is applied and not a spread. Commission fees start from 0.08% (€10 minimum) for EU and UK shares, 1.8CPS ($10 minimum) for US markets and 20% margin is required for each trade.

City Index – Shares Spreads, Commission, Margin
City Index – Shares Spreads, Commission, Margin
Forex Trading
Trading costs for Forex are rather low and very competitive within the industry. For example, for EUR/USD the minimum spread is 0.5 pips, the typical spread is 0.8 pips and margin from 3.33%. For AUD/USD, the minimum spread is 0.5 pips, the typical spread is 0.9 pips and margin from 5%.

City Index – Forex Spreads and Margins
City Index – Forex Spreads and Margins
Interest Rates Trading
Trading interest rates have fixed spreads starting from a minimum of 0.02 points for Short Sterling 3 month, Eurodollar, Euribor 3 month and 20% margin requirements.

City Index – Interest Rates Spread and Margins
City Index – Interest Rates Spread and Margins
Financing charges or swaps are incurred for positions that are held open overnight except for the futures contracts. This is the cost of leverage and is calculated based on the regional interest rate +/- 2.5%. For example, for the UK, EU and US the benchmark is LIBOR, for Australia it’s Deposit. City Index clients have the possibility to use a Guaranteed Stop Loss Order (GSLO) and this comes with a premium, if the stop is triggered. This GSLO is valid for thousands of financial instruments and you will find the costs associated with each inside the platform. Professional clients using the AT (Advantage Trader) platform may profit on orders-aware margins, which translates as follows: if a stop loss is placed on the order, the margin required for the respective position will be reduced. Futures contracts that are set to roll automatically benefit from a 50% discount for the closing spread. For spread betting, this is done automatically by the platform, but for CFDs you have to make a request by phone. City Index charges an inactivity fee for accounts that have been inactive (meaning no order was placed during this period) for more than 12 months. The monthly inactivity fee is £12 or equivalent currency.

Score: 3.5 out of 5 City Index doesn’t have an easily navigable section on the website for deposits and withdrawals. A potential client has to dig around for this information, as it’s somewhat hidden from the rest of the website. The necessary details regarding deposits and withdrawal options are presented in the “Help and Support Section” of their website. In comparison to their competitors’ offering, City Index proposes fewer payment options. And these are:

Credit card: Visa and MasterCard
Debit card: MasterCard, Visa, Electron and Maestro
Bank wire
PayPal
It’s worth mentioning that you cannot use Citibank cards to fund your account. City Index does not charge fees for deposits and withdrawals. They do not accept third party payments, the name of the trading account and the funding source should be identical. Cash payments into their bank account are not accepted either. You can withdraw a minimum of £100 or your available balance and a maximum of £20,000 in one transaction. Withdrawals may take up to 3-5 business days. To deposit and withdraw money to/from your City Index trading account, you have to login, go to the Funding section and choose Fund/Withdraw and initiate the operation.

Minimum Deposit
Score 4.9 out of 5 The minimum deposit recommended by City Index is £100, in order to have enough margin to open a trade. This is a feasible amount for anyone who is interested in trading the financial markets.

Score: 4.7 out of 5 City Index has a solid selection of trading platforms. Their own, multi award-winning proprietary platform “AT Pro” and the world standard trading platform MetaTrader 4. You can download any of them on their website in the corresponding sections.

City Index – Trading Platforms: Desktop, Laptop
City Index – Trading Platforms
AT Pro Platform
To take advantage from the very best of promotional campaigns and the best prices offered by City Index, you should use the AT Pro platform. The AT Pro platform has a downloadable desktop version, web version and mobile version for iOS and Android. AT Pro is a great gateway to access the financial markets for advanced traders and is fully customisable. It distinguishes itself by several outstanding characteristics:

Trading signals available directly in the chart with specified entry and exit levels
A wide selection of free trading templates; there are over one hundred to choose from or create your own with the help of AT Pro’s Development Studio, using the programming languages C#, Visual Basic, .NET
High calibre of backtesting facilities
100+ technical indicators for a solid technical analysis and customisable charts
Manage orders directly from the chart by dragging the corresponding lines
Multiple chart types to choose from the candlestick, Heikin Ashi, Point and figure
Extensive collection of drawing tools, including trend lines, Fibonacci retracement, support and resistance
15 time frames types available
Customisable economic calendar
Real time news feed from Reuters accessible within the platform
Insights from the City Index analysis portal displayed in the platform
Hedging tools
Multiple types of orders: stops, limits, OCOs, “if done” orders, guaranteed stops and trailing stops
Option of closing partially an order
Improved speed and high efficiency
City Index – AT Pro Dashboard View
City Index – AT Pro Platform Dashboard
AT Pro works only on Windows.

City Index MetaTrader 4
MetaTrader 4 provided by this brokerage comes as its standard version without further add-ons, but delivers the high speed of execution of City Index services, their market analytics and pricing. This is a very reliable option for Forex traders that prefer algorithmic trading via expert advisors. The main features of MT4 are:

Customisable economic calendar
Professional charting
Allows the use of MQL4 designed expert advisors and trading strategies
Customised indicators
City Index Web Trader
Web Trader is the web version of the City Index trading platform, based on HTML5 technology.

City Index – Web Trader Platform Dashboard
City Index – Web Trader Platform Dashboard
Web Trader is the platform option that allows you to trade directly from the browser without any download. Web Trader is a powerful and high performance trading tool thanks to:

The reliable and fast HTML5 technology
Customisation capabilities that offer high liberty to personalise your workspace
Smart trading tools (trade tickets) and risk management capacities
Advanced charting with custom indicators and efficient drawing tools
Possibility to trade directly from the chart and overlay multiple instruments
Real time margin calculator
Advanced search function
Curated market news from Reuters and market analysis displayed inside the platform
Sophisticated types of orders including OCOs and guaranteed stop loss orders
Possibility to set alerts, notifications and to view detailed reports
City Index – Web Trader Tutorial
City Index – Web Trader Tutorial
Mobile Trading Platforms
Score 4.7 out of 5 City Index offers two suites of mobile trading platforms: AT Pro mobile versions for iOS and Android and MT4 for iOS and Android.

AT Pro Fro iOS and Android
City Index – iOS Mobile App Tutorial
City Index – iOS Mobile App Tutorial
There are mobile versions of the City Index platform available to traders, designed for Android and iOS. You can download them each from the “Platforms and Products” section of the site or from their respective stores. The mobile versions are very intuitive, user-friendly and have a modern design. Their main feature is that they permit trading on-the-go from anywhere in the world. The most interesting characteristics of the AT Pro mobile trading platform are:

Real time TradingView charts plus over 60 custom indicators by default
High level customisation capabilities for watchlists and charts
Intelligent trade ticket
Trade with one click directly from the chart
Life chat embedded for direct support
Account synchronised on all devices
Reuters news feed and customised economic calendar
City Index – AT Pro Mobile Trading App TradingView Charts City Index – AT Pro Mobile Trading App TradingView Charts

Configure Trading Accounts
As usual, configuring your trading accounts is a very smooth procedure. When creating your account, you choose your ID and password, which will then be used to login into the platform (regardless of which version you’re using). If you’re using your desktop, then you will be prompted to download and install the desktop version of the platform. If you decide to use Web Trader, then you will be directed instantly from the site to the platform in your browser. You will find a series of short videos for each version of the platform on their website, indicating how to install, use and personalise your trading work space.

Score 4.8 out of 5 The research and education sections of the City Index website are top notch. Their analytics team has received multiple awards and is frequently cited in prominent financial publications. City Index proposes high level research and analytical capabilities. Through their partnership with Trading Central, their clients are equipped with an excellent set of technical analysis tools that is offered by default with the AT Pro platform. In addition to this, there is a comprehensive fundamental analysis and global news stream directly embedded in the platform. The very content-rich “News and Market Analysis” section is updated multiple times a day with week ahead reports, current events that move the markets and most interesting instruments of the moment analysis. Inside this section you may see topics like: Week Ahead: Bank Earnings to Battle with COVID-19 for Traders’ Attention; China’s CPI up 2.5%; EUR/USD Stays Below 1.1300 as Risk Appetite Shrinks; Nasdaq Jumps on Jobs Report; Gold Intraday: Gathering More Upside Momentum; The Bitcoin Halving: What Traders Need to Know.

City Index – News and Market Analysis Webpage
City Index – News and Market Analysis Webpage
The News and Market Analysis section is organised by popular topics, so you can easily access trending news, such as COVID-19, Brexit Hub, Cryptocurrencies, US-China Trade War. The category of Fundamental News is well presented with an Economic calendar and Company Earnings section. City Index periodically hosts Market outlook webinars, which help their traders gain a deeper understanding and insight into current market evolutions. In addition to this, as a City Index client you get access to a plethora of trading strategies and trading alerts. The “Training” section of the City Index Website offers a comprehensive library of video materials and written resources to help traders build a solid trading knowledge, no matter their level. The Training section includes:

Introduction to Forex – this section presents the foundation of financial markets and includes topics like CFD Trading; Spread Betting; Forex Trading; Crypto Trading; Technical Analysis; Fundamental Analysis; Trading Strategies.
New trader courses – a section dedicated to beginners to help them build their knowledge base and treats subjects as Trading Commodities; Futures Contracts; Interest Rates; Options Trading, Bonds Trading.
Experienced trader courses – for more advanced traders a selection of strategy related topics: Trading Strategies: Options Trading Strategies; Optimising Your Trade Entry; Running Profits; Planning Your Trade Exit.
How to trade with City Index – this is a section dedicated to the unique features and benefits of trading with City Index, and how to take advantage of their offering. You can find content within this section that covers the following topics: City Index Research Tools; Guide to Orders; Trailing Stops; Guaranteed Stops; OCOs; If-done Orders; Corporate Actions and Dividends.

Customer Support
Score 4.3 out of 5 Customer support is an important service for traders, in case unexpected issues arise while trading. The City Index customer support department is available 24/5 and may be reached via:

Email
Live chat
Phone
City Index has a very well organised Help and Support section, where traders can find the answer to the most common problems incurred or frequently asked questions. City Index is active on social media, so, they can also be contacted via these channels:

Facebook
LinkedIn
YouTube
Twitter

As City Index is a regulated entity, City Index is not allowed to offer promotional schemes in certain regions, such as the UK and Europe. Clients from other regions, such as Australia, may benefit from cash rebate programs.

During their long existence, City Index has received an impressive collection of awards, which are listed below:

“Best CFD Provider 2020” and “Best Platform for the Active Trader 2020” awarded by ADVFN International Financial Awards
“Best Professional Trader Service 2020” and “Best CFD Provider 2020” awarded by London Trader Show
“Best Professional Trading Platform 2019” awarded by Shares Awards
“Best Professional Trading Platform 2020”, “Best Spread Betting Provider” 2019, “Best Trading Platform 2019”, “Best Mobile Application 2019” awarded by Online Personal Wealth Awards
“Best Trading Account Margin Rates 2019”, “Best Trading Loyalty Program 2019” awarded by Professional Trader Awards
“Best in Class” Overall – 2020; “Best in Class” Research – 2020; “Best in Class” Commissions & Fees – 2019 & 2020; “Best in Class” Education – 2019 & 2020 awarded by ForexBrokers.com

Trading Experience
City Index offers a complete, complex and top trading experience, no matter if you are a new to the markets or a very sophisticated trader. They are a multi award-winning broker, offering a wide range of financial instruments, a very reliable proprietary trading platform, a strong collection of analytical tools and ab extensive Trading Academy.